Support

Please don’t hesitate to contact us at shop@luxykraft.com if you have any questions regarding shopping on our website. We will do our best to reply to your emails within one business day and alway try to provide a high level of customer service.

It is simple to shop with us. Select the items you want to purchase and place them in your basket. Fill out your personal and payment information. You will receive an order confirmation by e-mail, and regular updates on your order by email if you provided an email during the checkout process.

If for some reason you cannot process your order, please email us at shop@luxykraft.com to see if we can find a solution. 

We offer package tracking. You should receive regular updates on your order by email if you provided an email during the checkout process. If you have any questions in relation to your delivery, please contact shop@luxyktaft.com